Returns & Exchanges

At Sam Bat, we stand behind the quality of our professional-grade wood bats and offer a 30-day window for returns or exchanges on unused items. Please note that personalized or custom-engraved bats are final sale and cannot be returned unless a manufacturing defect is present.

1

Initiate Your Request

Contact our customer service team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Gear

Securely pack your unused bat in its original shipping box or similar protective packaging to ensure it arrives at our facility without damage.

3

Ship to Sam Bat

Affix the provided shipping label or your own carrier label to the package and drop it off at the designated courier location.

4

Inspection and Refund

Once our craftsmen inspect the returned item to confirm it is in new condition, we will process your refund or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing